Plain English Summary
This policy explains what we collect, how we use it, who we share it with, and the choices you have. In short: we collect only what we need to coach you safely, we keep it confidential, we never sell it, and you can ask to see, correct, or delete your information at any time.
1. Who We Are
N of 1 Fitness is a personal training and fitness coaching business operated by Dr. Bailey Devine and based in Texas. In this policy, "we," "us," and "our" refer to N of 1 Fitness, and "you" or "your" refer to anyone who visits our website, submits one of our forms, or uses our coaching services. This policy applies to information collected through our website (nof1fitness.org), our intake and consent forms, and our coaching services.
If you have questions about this policy or your information, contact us at [email protected].
2. Information We Collect
- Identity and contact information — name, email address, phone number, emergency contact details, and similar information you provide.
- Health and fitness information — information you give us so we can train you safely and design appropriate programs, such as injury history, medical conditions, medications, physical limitations, goals, and related details.
- Payment information — when you purchase a service, payment is handled by our third-party payment processors. We do not store your full card number; we may keep records of the transaction, such as the date, amount, and service purchased.
- Communications — messages, emails, and other correspondence you send us.
- Technical and usage information — when you visit our website, we and our service providers may automatically collect limited information such as IP address, browser type, device information, and pages viewed, including through cookies and similar technologies.
3. How We Use Your Information
We use your information to:
- Provide, personalize, and deliver our coaching and training services;
- Design safe, appropriate programs and screen for conditions that may require medical clearance;
- Process payments and manage your account;
- Communicate with you about scheduling, your program, and service updates;
- Send marketing or promotional messages where you have opted in (you can unsubscribe at any time);
- Maintain records, ensure safety, and meet legal or insurance obligations;
- Improve our website and services.
About Your Health Information
Some of the information we collect is sensitive health and fitness information. We are not a healthcare provider and are generally not subject to HIPAA. We use your health information only to provide and tailor your training safely, we treat it as confidential, and we never sell it. Where the information suggests you should be cleared by a physician before exercising, we may ask you to obtain that clearance first.
4. How We Share Your Information
We do not sell your personal information. We share it only in these limited circumstances:
- Service providers — we use trusted third-party tools to run our business, and your information may be processed by them on our behalf. These include our website and CRM platform (GoHighLevel), our payment processors (Stripe and PayPal), our scheduling tool (Calendly), and our coaching and program-delivery app (Trainerize). Each processes data under its own privacy terms.
- Legal and safety reasons — if required by law or legal process, or to protect the safety, rights, or property of you, us, or others.
- Business transfers — in connection with a merger, sale, or transfer of our business or assets.
5. Data Storage and Security
We take reasonable measures to protect your information against unauthorized access, loss, or misuse, including access controls within the platforms we use. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
6. Data Retention
We keep your information for as long as needed to provide our services, maintain records, and meet legal, tax, or insurance requirements, after which we delete or anonymize it.
7. Your Choices and Rights
You may:
- Request access to the personal information we hold about you;
- Request that we correct or update it;
- Request that we delete it, subject to records we are required to keep;
- Opt out of marketing communications at any time using the unsubscribe link or by contacting us.
To make a request, email us at [email protected]. Depending on where you live, you may have additional rights under appli